Privacy Policy

Last updated: January 20, 2026

At SynchSoft Technologies ("SynchSoft," "we," "us," or "our"), we are committed to protecting your privacy and ensuring compliance with applicable data protection laws, including the European Union's General Data Protection Regulation (GDPR), Japan's Act on the Protection of Personal Information (APPI), and the Australian Privacy Principles (APPs). This Privacy Policy explains how we collect, use, disclose, and safeguard your information.

Key Points

  • We do not sell your personal data to third parties.
  • We may send you emails about our products, services, and updates.
  • We may use targeted advertising to reach you on other platforms.
  • By using our services, you consent to receiving communications from SynchSoft and its affiliates.

1. Information We Collect

Personal Data You Provide

When you contact us, subscribe to our newsletter, request our services, or otherwise interact with us, we may collect:

  • Name and contact details (email address, phone number)
  • Company name and job title
  • Project requirements and business information
  • Payment and billing information
  • Communications and correspondence with us

Automatically Collected Data

When you visit our website, we automatically collect:

  • IP address and geographic location
  • Browser type, version, and language settings
  • Operating system and device information
  • Pages visited, time spent, and navigation patterns
  • Referring website and search terms
  • Device identifiers and cookies

2. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide customer support
  • Process and deliver our services
  • Send you marketing communications, including newsletters, product updates, promotional materials, and information about our services and offerings
  • Deliver targeted advertisements on third-party platforms (such as Google, Facebook, LinkedIn) based on your interactions with us
  • Improve our website, services, and user experience
  • Analyze trends, usage patterns, and preferences
  • Protect against fraud, unauthorized access, and security threats
  • Comply with legal obligations

3. Consent to Communications

By providing your contact information to SynchSoft — whether through our contact forms, newsletter signup, service inquiries, or any other means — you expressly consent to receive electronic communications from SynchSoft Technologies and its affiliated entities. This includes, but is not limited to: promotional emails, product announcements, service updates, newsletters, and marketing materials. You may opt out of marketing communications at any time by clicking the "unsubscribe" link in any email or by contacting us at hello@synchsoft.com.

4. Advertising and Targeting

We may use your information to deliver targeted advertisements to you on third-party platforms and websites. This includes:

  • Remarketing: Showing you ads based on your previous visits to our website
  • Custom Audiences: Using your email address or other identifiers to target you with relevant ads on social media platforms
  • Lookalike Audiences: Finding users similar to our existing customers for advertising purposes

You can opt out of personalized advertising by adjusting your settings on the respective advertising platforms or by using industry opt-out tools such as the Digital Advertising Alliance's opt-out page.

5. Data Sharing — We Do Not Sell Your Data

We do not sell, rent, or trade your personal information to third parties for their marketing purposes. We may share your information only in the following circumstances:

  • Service Providers: Trusted third parties who assist us in operating our business (hosting, analytics, email delivery, payment processing) under strict confidentiality agreements
  • Advertising Partners: For the purpose of delivering targeted advertisements (but not for their independent use)
  • Affiliates: SynchSoft's affiliated companies and subsidiaries for purposes consistent with this policy
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • Legal Requirements: When required by law, court order, or to protect our rights and safety
  • With Your Consent: For any other purpose with your explicit consent

6. Cookies and Tracking Technologies

We use cookies, pixels, and similar technologies to enhance your experience and gather information about visitors and visits to our website:

  • Essential Cookies: Required for website functionality
  • Analytics Cookies: Help us understand how visitors use our site (e.g., Google Analytics)
  • Advertising Cookies: Used to deliver relevant advertisements and track ad campaign performance
  • Social Media Cookies: Enable sharing and interaction with social platforms

You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect website functionality.

7. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence, including India and the United States. We ensure appropriate safeguards are in place for such transfers, including:

  • Standard Contractual Clauses approved by the European Commission (for GDPR compliance)
  • Compliance with APPI requirements for cross-border transfers
  • Adherence to Australian Privacy Principles for overseas disclosures

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, maintain our business relationship, comply with legal obligations, resolve disputes, and enforce our agreements. When personal data is no longer required, we securely delete or anonymize it.

9. Your Privacy Rights

Depending on your location, you may have the following rights under applicable data protection laws:

GDPR Rights (EU/EEA Residents)

  • Right to access your personal data
  • Right to rectification of inaccurate data
  • Right to erasure ("right to be forgotten")
  • Right to restrict processing
  • Right to data portability
  • Right to object to processing
  • Right to withdraw consent
  • Right to lodge a complaint with a supervisory authority

APPI Rights (Japan Residents)

  • Right to request disclosure of personal information
  • Right to request correction, addition, or deletion
  • Right to request cessation of use or provision to third parties

Australian Privacy Principles Rights

  • Right to access your personal information
  • Right to request correction of inaccurate information
  • Right to complain about privacy breaches
  • Right to opt out of direct marketing

To exercise any of these rights, please contact us at hello@synchsoft.com. We will respond to your request within the timeframes required by applicable law.

10. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including encryption, access controls, and regular security assessments. As an ISO 27001 certified organization, we maintain rigorous information security standards. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

11. Third-Party Links

Our website may contain links to third-party websites and services. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies before providing any personal information.

12. Children's Privacy

Our services are not intended for individuals under the age of 16 (or the applicable age of digital consent in your jurisdiction). We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will take steps to delete it promptly.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of material changes by posting the updated policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

For GDPR inquiries, you may also contact your local data protection authority. For Australian Privacy Principles inquiries, you may contact the Office of the Australian Information Commissioner (OAIC).